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HR trends and developments in Taiwan

Christine Raynaud, CEO of MRIC

Ken Sun, General Manager of National Instruments Taiwan

On 29 May, the ECCT's Human Resources committee hosted a special lunch on trends and developments in Taiwan's human resources talent pool. At the event Christine Raynaud, CEO of MRIC, gave an overview of her firm's recently-released "Talent Report", which address key subjects such as talent retention, attraction and engagement, company culture, maintaining a work/life balance, mobility and leadership. The report is based on the results of the company's survey of over 5,000 professionals across Greater China and Singapore.
The event also featured guest speakers, Ken Sun, General Manager of National Instruments Taiwan and Diana Chang, Human Resources Director of Schneider Electric Taiwan, who shared their firms' best practices in terms of talent attraction and retention. This was followed by a panel discussion facilitated by Patty Yang, MRIC Taiwan General Manager.Raynaud began with brief history of MRIC. She then talked about the subject of work/life balance. She noted that how men and women view work/life balance is very different and it is therefore important for companies to recognize this and be flexible to their employees' needs.
The report reveals Taiwan respondents are most mobile workforce with 63.5% interested in relocating overseas. Last year, most people moved because they wanted promotion. Raynaud concluded that leaders should know what employees want and care about and try to create win-win solutions based on this.In his presentation, Ken Sun emphasized how important it is to show employees that they are valuable to the company. For example, his company demonstrates the personal touch and works to build positive connections with employees and their families by sending flowers and cards to the parents of new employees after they pass training and probation periods. NI has a commitment to cultivating future entrepreneurs and even if employees cannot move forward with the company, NI encourages and helps them to find opportunities elsewhere.
Sun also spoke about creating a positive working environment. For example, meetings don't always have to happen in a meeting room.
Meeting in a coffee shop or just walking in the street with a cup of coffee, could achieve more positive results than the formal setting of a meeting room.

Diana Chang gave details on Schneider's comprehensive talent recruitment and retention programme. One important component is the company's active recruitment in colleges by holding events to inform students about the company. Schneider has both regional and global talent programmes. Some employees are sent abroad for training to several different countries including as the United States, France and Turkey for training and project work. The new recruits have to present the results of their project work to the senior management team to show what they have learnt and accomplished. The process helps the company identify and nurture talented individuals to prepare them to take on senior positions later on in their careers.

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